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AppSystems Knowledge base

Introduction

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Getting Started

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Account Management

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Relinking Discord [WIP]

Requesting data

At the time of writing, there is no way for users to download their data via the dashboard. If you wish to get your userdata please email us at [email protected] where we will issue you with a data package which contains all the information AppSystems has on your account.

[SUNSETTED] What are AppSystems "Credits"?

SUNSETTED - Please note that the credits have been sunsetted and can no longer be used. All features that required credits are now unlocked with Premium!

Throughout the Application Systems website, we use our own "credits" instead of having people pay for each upgrade in their currency. The credits allow us to easily manage and grant access to different sections of our site.

As per our Terms of Service, Application Credits have no real life value and cannot be exchanged. For information on refunds, please refer to our

How do you gain credits?

Each month, every AppSystems user gets 10 Credits. If you are Premium, this will increase to 1,500 Credits each month (only when you renew your subscription).

Do I need credits to use AppSystems?

If you are an average AppSystems user who just submits applications, you will not need credits to use the site. However, If you manage a centre, credits will be useful as they will allow you access to certain upgrades to improve your AppSystems experience and make you appear more professional to your users.

Where can I use AppSystems Credits?

The places credits can be used are listed below.

  • Increase number of centre application forms - 200 Credits

  • Increase number of centre reviewers slots - 20 Credits

  • Creating a custom centre id - 1,500 Credits

Terms of Service

Changing email address [WIP]

AS Premium [WIP]

Changing profile picture [WIP]

Creating an account

To utilise the full functionality of Application Systems you must have an account. Without an account, you are unable to receive or manage applications.

Age Requirement

You must be 13+ to create an account on AppSystems. If you are found to be younger than this requirement, your account will be disabled.

  1. Open your desired web browser and navigate to

  2. Fill out the boxes with the required information

  3. Once all the boxes are filled, you can click the "Register" button

  4. This will take you to the login page where you need to enter the username and password you have just created

  5. When those details are filled out, you can then press the "login" button

  6. That's it! - You have now successfully created an account.

https://appsystems.co.uk/register

Viewing sent applications [WIP]

General Notice

Last Updated: 15/05/2022

This knowledge base is being updated and as of 15/05/2022 (D/M/Y), it is not fully up to date with all the functionality that is within the AppSystems System. Please allow us a few days to get everything written up and if there is something missing, please let us know in our Support Server or via email Thank you for your understanding!

Deleting account [WIP]

Creating a centre

Creating a centre will allow you to manage applications, sort out your reviewers and create teams to limit access. The centres are where you will review any applications as well as see previous applications.

Making the Centre

  1. Login to your AppSystems account at or

Reviewing applications

Reviewing applications is the whole purpose of AppSystems and it is where we specialise. To find out how to create application forms and where to apply, you can read more in

Reviewing Tools

The tools for reviewing applications are unbeaten when using AppSystems. The features we have to ensure maximum efficiency when reviewing applications are listed below:

Viewing reviewed applications

Viewing past applications allows you to see how your community is performing and allows you to update or view further information on an application.

To view past applications, you will need to do the following:

  1. Navigate to the centre you wish to see historical applications for

  2. On the left-hand side menu, you will see "Prev. Apps", click that and you will be taken to the historical page

Changing password

It is important to change your password from time to time, in this section, you will find out exactly how to do that!

  1. Log into your AppSystems account at or register an account here

  2. Once logged in, you will be on the "Home" Page, at the top right of the page you will see an account icon - click this to be taken to your account

  3. On your account page, you will see an “Advanced Settings” tab at the bottom of the screen. The first option indicates “Reset Password” with a change button below it. Click the button to change your password

You will be able to see all applications along with their status
  • Simply click the "View More" button to start viewing the application again

  • In order to change your password using this method you are required to know your current password

    Forgotten password

    If you have forgotten your password, depending on what you have linked to the account, there are 2 ways to get your password again.

    Email Request - if you do not have a linked discord account, you can email us using the email you signed up with requesting your password be changed. The request MUST come from the linked email address.

    Discord Request - If you have a linked discord account, you can simply join our Discord Server, open a ticket and a support team member will be able to assist you and provide a temporary password.

    https://appsystems.co.uk/login
    https://appsystems.co.uk/register

    Managing billing [WIP]

    Once logged in, you will be on the "Home" Page, on the left sidebar you will see "Create +"

  • Click the "Create +" button and you will be taken to the Centre Creation page

  • Fill out the name box with your community name and then you can add an optional description about your community

  • When you have added the details, click the "Create" button

  • After you have clicked the "Create" button, you will be redirected to the "Home" page where you will be able to view the centre you have just made

  • With the AppSystems Basic Plan, you can only have 1 Community Centre. If you require more, you need to purchase the [AS] Premium Package!

    Adding Reviewers

    As a basic centre, you get 5 free reviewer slots. To get more slots, you need to purchase the [AS] Premium Package!

    When adding a reviewer as "Admin" they have access to change everything on the centre without restriction, AppSystems is not liable for any damages caused by people you assign as Admins within your centre!

    1. Select the centre you wish to manage

    2. Scroll on the page until you find the "Centre Staff Members"

    3. Click the "Add Reviewer" button

    4. This will open a pop-up where you can enter the username of the person you wish to add as well as select their position

    5. Then click the "Add" button

    6. If you are successful, you will receive a success notification and then will be redirected

    7. Once you have been redirected, the reviewer has been added!

    Adding Applications

    You can read more about adding applications in the following section

    Adding Centre Teams

    Teams on your Centre to allow only certain people to read certain applications. For example, if you have a ban appeals application and you only want the HR team to view them, you can create the team named "HR" (or something similar) and then you can add the relevant HR members. To make an application team-specific read more about it at

    This is a Premium feature - the owner of the centre must have AppSystems Premium to utilise this feature, you can purchase premium at https://appsystems.co.uk/premium

    1. Select the centre you wish to manage

    2. Scroll down until you see the section titled "Centre Teams"

    3. Click the button that says "Create Team"

    4. Enter the team name in the box and then click the "Create" button

    5. Once you have created the team, the page will reload and then you need to navigate to the section again - same as step 2

    6. Click on the newly made team and then click the "Add" button

    7. This will bring up a popup which will allow you to select a team member to add to the team

    8. Once you have selected your chosen reviewer, click the "Add" button again

    9. If successful, you will receive a success message and the user will be added to the team list

    Setting up Notifications

    1. Select the centre you wish to manage

    2. Once you are on the centre management page, scroll to the bottom of the page

    3. You will see two sections "Discord Settings" and "Basic Centre Settings"

    4. If you wish for Discord logging, find the channel you wish for applications to be logged in and create a webhook (or use our bot command -Webhook) to be provided with a webhook to use

    5. Place the link in the text box under the subheading "Discord App Webhook" and then click the "Update" button

    6. Finally, to active the discord logging, on the bottom "Basic Centre Settings" section, toggle the "Discord Notifications" button until it goes green and a success message appears to confirm you have made the change successfully

    7. If you would rather applicants receive email updates, you can toggle the "Email Notifications" switch and emails will then be sent to them with updates on their applications (only works if the applicant has a linked email address). Once you change the setting, you will receive a notification on the bottom right informing you as to whether the change was successful

    Connecting Discord Server

    To link your Discord Server to your centre, you will need a linked Discord account on AppSystems and you must be an administrator on the server.

    You must also have our "[AS] Hub" Discord bot within your server with the relevant permissions. If you do not have these things, you will receive an error message when trying to connect

    1. Navigate to Discord and find the server you wish to link

    2. To get the server ID, you must have Discord Developer mode active

    3. Right-click on the server icon and select the "Copy ID" button

    4. Now using your web browser, navigate to the centre management page and scroll down to the "Discord Settings" section

    5. Under the subtitle "Connected Discord Server" in the textbox, paste the server id you have just copied (replace any text in the box) and then click the "Update" button

    6. If everything is successful, you will receive a success message on the bottom right side of the screen

    Should you have any issues setting up, or have questions about things - you can join our Support Server where we will be able to assist you further!

    https://appsystems.co.uk/discord

    https://appsystems.co.uk/login
    Register an Account
    Reviewer live-chat: This allows you to always be in constant communication with your team, regardless of where you are in the world
  • Reviewer Assigning: Admins and Managers are able to assign applications to people and once an application is assigned, other reviewers are unable to review the application - however, they can still comment and view it

  • Applicant Details: You are able to view the applicants' email addresses and linked discord straight on the application should you need to contact them further

  • Application time details: You are able to see how long an applicant has spent on an application, this will allow you to determine if they have spent 3 minutes on something that maybe should have taken 20 minutes.

  • Where to find submitted applications

    When an application is submitted, it will be displayed on the main page of the centre. Both Pending and Processing applications will be held on this page until it either get accepted or declined by reviewing teams.

    1. Navigate to the centre the application was submitted (or click on the link on the application notification)

    2. If the application is not yet updated to "Processing", it will appear under the "Pending Applications" section

    3. To view the application, simply click the button that says "Review" or "View" (depends on whether it is an application or form)

    Reviewing Applications

    1. Use the steps in Where to find submitted applicationsto find the application

    2. Once on the application, you will be able to see all the details you would need, such as the question responses, application start and finish times, and applicant details.

    3. If the application is up to your standards, you can go ahead and click the "Accept" button, this will then bring up a prompt to enter a reason and whether you want the applicant to be able to view the reason or not. Otherwise, you can click the "Decline" button and follow the same procedure.

    About AppSystems Premium

    With AppSystems Premium, you are able to customise further and enhance your experience when using AppSystems. It unlocks a range of features that allow you to make sure your onboarding experience is as easy as possible for your users. Not just that, you are able to cancel at any time!

    Our Premium Users get the following features:

    1. 3 Free Community Centres

    2. Unlimited Application Forms

    3. Unlimited Centre Team Members

    4. No restrictions on Application History Viewing

    5. Access to "Teams" to organise your reviewers

    6. Advanced Discord Features

    7. Advanced Centre Role Customization (5 Custom Roles)

    8. Advanced Centre Customization (theme changing coming soon)

    9. Advanced Centre Statistics

    10. 100 ZeroGPT Usage Credits (Monthly)

    11. Customisable Application Status Messages

    12. Ad-Free Experience

    13. Access to view your previous application submission answers

    14. A special role in our Discord to show our love <3

    The Premium Package has two pricing options: Monthly and Yearly. When choosing the Yearly plan, you get 7% off!

    • Monthly - £5.99

    • Yearly - £54.99 (23% Off)

    To get started today, log in and visit to select your desired plan!

    What is Application Systems?

    About Us

    Application Systems is free to use application system that allows people to create and manage applications on the fly! As a whole, AppSystems provides an alternative solution for communites which is designed for the application process E.g. Staff Applications. From small new up-coming communities to large operational communities, the functionality of Application Systems will change the way you receive applications from your members and ease your workflow. Our systems allow you to chat to your reviewers in real-time to make sure there is always good communication in your team, see who is processing what application, manage your team however you want and provide a clear and easy to use system for both your staff and applicants alike. If you're a big community that has special requirements, contact our support team who will gladly assist you at [email protected] So why not give us a try, its free and easy - To get started register an account at https://appsystems.co.uk/register

    Our Links

    • Website -

    • Discord Bot -

    • Twitter -

    • Discord Support Server -

    Custom Notification Mesages

    Please note, that you require an active Premium Subscription to change the default notification messages for applications!

    Below is a list of different variables you can use in the custom message to insert dynamic bits of information into a custom message:

    • {APP_ID} - The ID for the application

    {APP_NAME} - The name of the application the user is applying for

  • {USERNAME} - The username of the applicant

  • {DATE_APPLIED} - The date of the application submitted (HRS:MIN D/M/Y)

  • {TIME_APPLIED} - The time the user applied (HRS:MIN)

  • {REVIEWER} - Name of the reviewer (not valid on received application notification)

  • These are the current dynamic message elements, should you think there is something missing, please let us know!

    https://appsystems.co.uk/premium

    Support Email Address - [email protected]

  • UK Telephone Number - (+44) 01424 231671

  • https://appsystems.co.uk/
    https://appsystems.co.uk/bot
    https://twitter.com/AppSystems_GB
    https://appsystems.co.uk/discord
    Getting Application Link
    Creating the Application
    Reviewer Teams

    Creating applications

    Once you have made your Centre, you will be ready to create your applications. This will allow you to create questions and requirements for people to apply.

    Creating the Application

    1. Login to your AppSystems account at https://appsystems.co.uk/login or Register an Account

    2. From the "Home" page, find the Centre you would like to add an application to and click on it

    3. Once you click on it, you will be directed to the page where you can manage the centre

    4. Scroll on the page until you find the section that says "Centre Applications"

    5. Under the section, find the button that says "Add Application"

    6. Fill out the required details such as Application Title (E.g. Staff Application), add an optional description and then select the button text for when the application is completed

    7. After filling out all the provided details, click the "Create" button and then you will be directed to the application management page

    8. Once on the management page, there are two sections, the questions view and the settings view.

    Adding Questions

    1. Once you have created your application or you are going back to edit it, find the button that says "ADD QUESTION"

    2. Click the button and it will prompt you to "Create Question"

    3. Fill out the information by adding the question title, selecting whether a response is required and then select the question type

    4. When you have added all the required fields, you can then click the "Create" button and the question will appear on the list

    Editing Questions

    1. When you are on the application management page, you will be able to view all the questions you have made

    2. To edit a question title, all you need to do is click on the question title and start making your changes

    3. To edit the question type or to change whether it is required or not, select the button that says "Show More" - this will expand the section and will allow you to change the other settings

    Deleting Questions

    1. While on the application management page, ensure your view is on all questions

    2. On the question you would like to delete, click "Show More"

    3. In the expanded box, there will be a bin icon on the far right of the box

    4. Click the bin icon and it will turn red and then the question will be removed

    Rearranging Questions

    1. Go to your application management page, ensure you are on the view questions page

    2. On the right side of each question box, there are 6 dots arranged vertically

    3. Click and hold on the 6 dots of the question you would like to move and simply drag it over the question you would like to move it to

    4. Once you have made all your desired changes, a save prompt will appear at the bottom of the page

    Getting Application Link

    1. Go to your application management page, ensure you are on the view questions page

    2. At the top of the page, there will be a heading that says "Where to Apply"

    3. Beneath that, will be a link (in red)

    4. Copy the link provided and direct applicants to visit that link to fill out the answers to the questions

    If you update your Centre ID to a custom one, you will need to change this link if you have it posted anywhere as the old IDs do not forward to the new one.

    Updating Settings

    1. To navigate to the settings, when on the application management page look at the far-top-right of the page, and you will see a settings cog

    2. Click the settings cog and it will toggle between the questions list and the settings page

    Reviewer Teams

    This is a premium feature, only AppSystems Premium centres can use this feature.

    1. Navigate to the settings page of the application you would like to manage

    2. Find the settings subsection titled "Reviewing Teams"

    3. From the dropdown box, select the team you would like to add to review and then click the "+ Add Team" button in the green.

    4. The page will reload if successful and then your team will appear in the box above the selection input

    Further information will be provided over the coming days, there is more!

    Once you have made a change, a save button will appear on the question, simply click "SAVE" and the question will be saved
  • Click the "Save Changes" button and then your questions will be shown to the applicant in the way you have specified

  • If you have successfully added a team, only members (and admins) will be able to review any submission for that form